Case study american red cross

American Red Cross

They also respond to smaller events, such as single-family fires, and search and rescue missions. The whole process was very time consuming.

They serve as the main information source, projecting critical news that is viewable to all staff.

American Red Cross Case Study

The natural disaster brought the incredible challenge of processing a large volume of donations in a short amount of time so that funds could reach relief efforts as quickly as possible. When this occurs, people impacted by disaster and responders relying on the Red Cross for support could suffer loss of service and see unnecessary humanitarian relief delays.

The technology uses a combination of cloud computing and industry standard geographical information system mapping technologies to track areas impacted by disaster and the resources they have available.

Thankfully, neither San Diego County nor Imperial County have faced any large major disasters where the Red Cross needed to task its new system, but Hinrichs said officials are confident the area will reap the benefits of its technologically-advanced setup.

Within three days of the initial contact, a proposal was submitted to Red Cross senior staff, meeting quick approval. Within four hours of a disaster, the local chapter of the Red Cross must start shelter and feeding operations, staff government emergency operations centers, conduct area-wide damage assessment and initiate public affairs messaging and fundraising efforts.

From here, client case workers review collected information and make determinations on services needed such as, blankets, feeding, housing assistance, etc.

RDMS was a validated technology specialized in providing disaster relief technologies to humanitarian organizations, emergency management professionals and other groups focused on aiding and reconstructing communities. Because the process is manual, there is a lag time between data collection and data visibility-preventing rapid and accurate disaster assessment and volunteer need, especially during storm emergencies.


This meant having a physical coordination center where training, exercises and disaster management personnel could work together in a multi-agency collaborative environment. They also take digital photos of dwelling damage.

Core to meeting the challenges facing the SDICC was having an operational capability that could assess the disaster, develop service delivery plans, execute the plans, track performance and adapt the plans with partner collaboration.

RESULTS CDS Global provided the organization with the flexibility and adaptability necessary to quickly implement a solution during a time of crisis while ensuring safety and compliance measures were followed. Once complete, this information would be hand-keyed into the Red Cross Client Assistance System CASbut could be slowed by limited data-entry staff or computer access.

Secondly, provide real simulation exercise training capabilities to increase personnel proficiency. Overassessments have been taken by American Red Cross workers thru The new Emergency Alert Systems, like reversecan immediately notify thousands of people to evacuate in a few minutes, much faster than the Red Cross could activate and identify the shelters needed to receive them.

Hinrichs said that officials can find which stores have remained open during a disaster, and what services and assistance centers are available for the community — so if someone needs daycare in order to return to work and normalcythe Red Cross can help.

At the same time, it has to serve as an information center, communicating status updates to the media and local residents, while keeping its staff and volunteers up-to-date so that they can do their jobs effectively.

Information was collected and disseminated using whiteboards, sticky notes and paper memo pads, while communications were primarily handled via face-to-face meetings, email and phone. Following the completion of our renovation project and the NEC installation, prep time is now at less than an hour.

SDICC was there to help, but due to its outdated information management and communications systems, its support efforts suffered. Information is all readily available and helps to hasten the process of providing relief, which is very gratifying. Each of the assessments collected via RDMS is saved with geo-location information providing: Installation was complete within an hour, with donations being processed within the next hour.

Using RDMS has enabled us to expedite the process of servicing our audiences. In addition to processing checks on-site, CDS Global staff also provided solutions to Red Cross staff that enabled them to process credit cards and two-piece batches on-site, saving costly postal fees and processing time.

That agreement and new ARC headquarters operations mandate Disaster Response Operations Service Delivery Plan requirements that set capability standards for regional chapters.

Assigned to specific routes, trained volunteers would drive, or in some cases, walk the disaster scene and collect relevant information about each dwelling via hand-written notes on a Red Cross form; information collected included:The American Red Cross called upon CDS Global, who had formed a caging and donations processing partnership with the organization in Mayto assist in their efforts.

A day before the earthquake occurred, American Red Cross staff discussed the potential of. Prepared by Dr Martha Dede. Spring, BLOOD AND MONEY: The AMERICAN RED CROSS. AND THE TERRORIST ATTACKS OF SEPTMBER 11, Organizational Thumbnail. The American Red Cross (ARC) is an independent organization supported by public dona- tions and volunteerism.

Its mission is to “provide relief to victims of disasters and help peo. InAmerican Red Cross Disaster Services started a pilot project with GRT aimed at streamlining its on-site disaster assessment process.

The goals of the project were to evolve from its paper-based “street sheet” system of collecting dwelling damage details, to an electronic system that would allow for more rapid, accurate and precise data collection. The American Red Cross is a rapid-strike force and often is the first to mobilize volunteers, resources, and supplies to provide emergency assistance and disaster relief.

The organization depends upon its internal IT resources, especially its Microsoft SharePoint system, to manage vital information. How a Focus on Culture, Talent, Metrics and Technology Drives the American Red Cross’s Strategy CASE STUDY Every year, the American Red Cross responds to.

Case study american red cross
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